Unique, exciting, fun-loving, and fast-growing – Welcome to Docler Holding! Since launching in 2001, we have created products and experiences that entertain millions of people across the globe. We now serve more than 50 million users a day and are consistently among the top visited websites in the world with following in the millions!

Some of our top-ranking websites include:

• LiveJasmin.com, a market leader in the live streaming industry
• Jasmin.com, a platform that helps people make authentic connections
• Oranum.com, a pioneer in the online esoteric space and the world’s biggest live esoteric site
• BeMyFan.com, a link sharing tool that helps influencers connect with their fan
• BimBim.com, an innovative, mobile -focused platform for content creators

We are looking for someone who would love to help our members. 

With us, you will...

• Make complicated situations simple and easy
• Be responsible for providing unique member service related to our web services
• Help us interact with members via live chat, create and edit knowledge database, you may be expected to pick up the phone as needed to help members 
• Work in three shifts but with exceptional conditions which is only available at our company in Hungary

You’ll be expected to answer about 50-75 emails/inquiries per day once you’re fully up to speed (3-5 months or thereabouts). This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load – you’ll get all the help you need along the way!

• Create a wonderful member experience as you understand that making a member happy is crucially important to a business's success
• Be creative, friendly, and solution-oriented with members and colleagues
• Exceptional writing abilities to provide clear and empathetic member support through email and live chat
• Flexibility when it comes to working hours, as our shifts can be day or night
• Excellent verbal & written language skills and practical experience in English (any other language is a huge plus)
• High school graduation

• We're offering a range of 470,000 HUF - 530,000 HUF (gross/month) for this position
• An exceptional compensation package (All You Can Move sport pass, a yearly 500.000 Huf /year cafeteria package, private health insurance) along with a generous relocation package to help you move
• The opportunity to see your work directly contribute to the success of the company
• We want you to grow with us, so we offer the opportunity to attend conferences, technical workshops, trainings, and meetups, along with certification possibilities
• Company branded merchandise (goodies)
• And finally, a fun, professional, and collaborative work culture where we guarantee there is never a dull day

Docler Group is an equal employment opportunity employer. We consider individuals for employment based on their skills, abilities and experience. We thrive to attract and hire a strong, talented and diverse workforce, prohibiting discrimination based on race, color, religious or political beliefs, age, nationality, physical, mental or developmental disability, gender, sexual orientation.

DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. 

NOTE: Docler Group does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency without prior approval from our Legal and Recruiting Department to be unsolicited, and such submissions will not be recognized for purposes of “ownership” of the candidate.

We are in it for the long haul so your future is safe with us.

We are always on the lookout for fresh talent to join our #doclersquad!