Every big company starts small. What was once a small garage project is now one of the 35 most visited websites in the world! Our teams have worked hard to get us here, and we’re looking for dynamic minds to keep pushing forward. Join our #DoclerSquad and work with peers from over 30 different countries. Together, let’s tackle exciting projects, have loads of fun, and help to shape the #LifeAtDocler.
We are looking for someone who would love to help our members. You should enjoy making complicated situations simple and painless and have a passion for our products. You’ll be responsible for providing unique member service related to our web services. You’ll also help us interact with members via live chat, create and edit knowledge database. In addition, you may be expected to pick up the phone as needed to help members answer more complex questions, however, 90% of member engagement is via email or live chat. You’ll work in three shifts but with exceptional conditions which is only available at our company in Hungary.
You’ll be expected to answer about 50-75 emails/inquiries per day once you’re fully up to speed (3-5 months or thereabouts). This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load – you’ll get all the help you need along the way!
What we expect from you...
In return, you will get…
For us the health of our colleagues and candidates is the most important, therefore our recruitment and the entire onboarding process is solved via online tools (e.g. video interview) without personal meetings. We are still very happy to receive and review your application.
We are in it for the long haul so your future is safe with us.
We are always on the lookout for fresh talent to join our #doclersquad!